Magento 1.x Integration¶
Magento 1 is not supported from July 1st, 2020.
You must have Talkable account in order to get started
A Magento Talkable extension is available for easy integration. The extension currently supports Magento versions 1.5+
Since Magento 1 reached EOL and Magento 1 extensions were removed from the Magento Marketplace, you’re only able to download them manually via SSH / FTP.
After the extension has been installed, you must enable the extension and set your Talkable Site ID. Click the Return to Admin link and navigate to System → Configuration:
Note: If you have more than one store, set the Current Configuration Scope on the top left to the store you want to enable Talkable on. Note this must be a Magento “Website”, not a “Store view”.
In the left sidebar navigation click on Talkable → Extension Options tab:
Then, enter your Talkable Site ID. You can copy it from the integration page inside Talkable, or on your Talkable Site Dashboard:
Note: If you see an error opening Talkable extension settings, please re-login to Admin Panel and try again.
Click Save Config to save your changes.
Go back to Talkable Integration page and click “Verify Integration” button:
In case you cannot find Talkable extension in the sidebar try clearing cache:
In Admin Panel, go to System → Cache Management.
Click Flush Magento Cache.
Then click Select All, select action “Refresh” and click Submit.