Web Hooks

Web hooks are “user-defined HTTP callbacks”. They are usually triggered by some event on Talkable’s site.

Each web hook in Talkable is defined with an HTTP URL to deliver web hook data (aka payload). This URL should be defined and implemented on the client’s site.

Setup and Testing

Testing web hooks can be accomplished with the help of RequestBin, an external service that tests your post-receive messages.

  1. Visit RequestBin and click Create a RequestBin.
  2. Copy the URL you are given.
  3. Open your site on Web Hooks setup page.
  4. Click New.
  5. Select web hook type.
  6. Paste your RequestBin URL and save.
  7. Click Deliver Sample near the web hook you want to test.
  8. After you finish the implementation on your site change RequestBin URL to the live URL on your site.
  9. Click Deliver Sample to test web hook with Live URL.


All web hooks are delivered as an HTTP Post request with the main parameter called payload. All data inside this parameter is encoded as JSON. Below is a PHP parameter decode example:


Parsing Timestamps

Timestamp data type is not a part of JSON standard. That is why timestamps are passed as strings in ISO 8601 compatible format. You need to be sure that your date parser is compatible to this standard. Otherwise issues may appear. People that use Java need to look through:

Response Codes

Talkable considers a web hook as “delivered successfully” in the case that the site server returned a 2xx response status. Otherwise Talkable will continually retry to deliver a webhook after a set interval of time.

HTTP Responses and Their Meanings

  • 2xx: Success
  • 200: OK
  • 201: Created
  • 202: Accepted
  • 203: Non Authoritative Information
  • 204: No Content
  • 205: Reset Content
  • 206: Partial Content

If you have a problem on your server, you can answer with code 500. If there is some problem in our request (problem on Talkable’s side), you can answer “400 Bad Request”.

Any other error code and we will retry later.

Security Key

Also there is a key parameter that has a unique value for each site to identify Talkable as an authorized server to call the web hook (please check it against a copy on your side). The Security Key for your site can be found in Web Hooks setup page if you have at least one web hook created.

Compatibility and Versioning

Talkable web hooks do not currently have versioning. Current spec will not be changed for all existing hooks. But Talkable dev team leave a right to add any additional data to them without removing or changing existing one. Your implementation should be safe to such changes.

See available web hooks on the navigation sidebar.